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Service Animal Relief Area at IAH – United Airline

Service Animal Relief Area at IAH - United Airline Terminal Happyoodles.com

If you are like me, you want to know as much as possibly about where you are going. Including all the steps in between when you travel.  I’m not one to leave it up to chance, especially if I am traveling with my dog.  For me a part of being prepared is mapping out where my dog can relieve themselves on our way to our final destination.  Now we don’t fly with our dog. We are still getting her use to traveling in a car.  But for those of you that have a service dog or need to fly with a small dog, I thought you might like to see what the United Service Animal Relief Area at the George Bush Intercontinental Airport (IAH) in Houston, TX looks like before setting out.

Since we don’t fly with our dog you might be wondering why we have pictures of the United Service Animal Relief Area. Well my husband happened to be flying through the George Bush Intercontinental Airport on the way to his final destination.   While he was walking through the Airport terminal he passed by the United Service Animal Relief Station. Seeing as I write about all things dogs, he stopped to take some pictures. And yes some people did look at him a little funny.    

However with less people traveling these days and the airlines limiting which pets are allowed to fly in the cabin, the United Pet Relief Area was not in use.  

Service Animal Relief Area at IAH

Before we get to the pictures lets first show you where this particular Service Animal Relief Area is. According to the George Bush Intercontinental Airport Directory each airport terminal has a Service Animal Relief Area, but the interactive map only shows 4 Areas.

Service Animal Relief Areas

Terminal B – Level 2; Near Gate B1 – You must go through security first

Terminal C – Level 2; Across from Gate C2 – You must go through security first

Terminal D – Level 2; Near Gate D6 – You must go through security first

Terminal E – Level 2; Near Gate E12 – You must go through security first

The pictures below are from the United Service Pet Relief area located in Terminal C – level 2.

United Airlines Service Animal Relief Area Location

The Pet Relief Area is located in terminal C on the second level. Look for it right next to the phones and bathrooms that are located between the TUMi store and the KPRC 2 Travel Store. You can also look for Gate C2. The Pet Relief Area is directly across from it.

To make it easier to find they have a dog walk sign located high on the wall on the corner of the room. There is also a blue United Pet Relief Area sign standing next to the entrance. If you are coming from the center of terminal C where most of the stores are located, the door to the pet relief area is just around the corner from the signs.

United pet relief area sign - Happyoodles.com

Inside the United Pet Relief Area

Once inside the pet relief area you will find a turf area complete with a fire hydrant, a hose to clean up after your dog and a trash can.

Service Animal Relief Area at IAH - United Airline Terminal

Here a close up look at the turf area. The area is not too big but should be large enough for a large dog to circle around and take care of business.

Service Animal Relief Area at IAH - United Airline Terminal - Turf

Once your pet has finished what they needed to do there are plastic mitts to clean up after your dog. Though I highly recommend that you bring your own in case they run out

There is a water hose for cleaning up messes. Just make sure to use it carefully so you don’t end up making a bigger mess. Once you have cleaned up the surface you can flush the turf. You will hear water moving around as the underneath of the turf is cleaned.

Service Animal Relief Area at IAH - United Airline Terminal - Flush button - Happyoodles.com

Lastly there is a sink for you to clean up in too.

5 Pet Relief Area Etiquette Tips

  1. Clean up– Make sure to clean up after yourself and your pet. This not only includes cleaning up the poo but also making sure you flushed the turf before leaving.
  2. Watch the time. Since there may be other pets waiting for their time in the pet relief area don’t take too long.
  3. One at a time – When it comes to inside pet relief areas like the one pictured above it’s best to consider them to be single use areas.