Updated 03/13/2024 – Are you a pet parent looking for something to do with your furry friend by your side? As dogs become increasingly seen as members of the family, many of us are on the lookout for dog-friendly venues, including places to shop. But the question remains: Are dogs allowed in the mall?
Are Dogs Allowed in the Mall?
The majority of indoor malls in the United States do not allow dogs (including emotional support animals dogs) with the exception of ADA-Defined Service Animals. However, most “open-air” or outdoor malls do allow leashed pet dogs in their common areas.
Do Any Indoor Malls Allow Pet Dogs?
Yes, we have discovered 12 indoor malls that allow pets. You can find a list of these malls below. We have also compiled a list of 27 outdoor or open-air malls that welcome your four-legged companions.
Not only do some malls allow leashed and well-mannered dogs in their common areas. Some actually encourage dog owners to bring their dogs by offering special features like comfort stations, water fountains designed for dogs, enclosed dog park, social hours, and other canine centered events tailored to them.
Just to be clear, this post is about domestic dogs that are considered to be pets. Guide dogs and service dogs have a different set of rules. To learn more about service animal requirements visit ADA.gov.
Mall Etiquette for Pets and their Owners
Bringing your furry friend to a mall can be a fun experience. However, navigating public spaces like malls with pets requires a thoughtful approach to etiquette to ensure a pleasant experience for everyone involved. Here’s our guide to pet etiquette in malls:
1. Know the Mall’s Pet Policy
Before you head out, it’s essential to check the mall’s pet policy. Some malls are pet-friendly with specific conditions, while others might restrict access to service animals only.
Don’t assume that they are just because you saw someone in the mall with a dog that they are allowed.
Pet policies can vary widely and change overtime, so it’s best to visit the mall’s website or contact customer service for the most accurate, up-to-date information. For your convenience we have included links to the on-line pet policy for most of the malls on our list.
2. Keep Your Pet on a Leash
Always keep your pet on a short leash or in a pet carrier while in the mall. Do not use retractable leashes. This helps you maintain control over your pet and ensures their safety as well as the safety of others.
3. Be Mindful of Others
Not everyone is a pet lover, and some people have allergies or fears. Be respectful by giving other shoppers space and not allowing your pet to approach them without permission.
It’s also crucial to avoid areas where pets might not be welcome, such as the food court or certain stores. You want to make sure it is a pleasant shopping environment for everyone.
4. Manage Pet Behavior
Only take well-behaved dogs that can handle the stimuli of a busy mall environment. Training your pet to respond to commands and behave calmly in crowded spaces or around loud noises is essential for a stress-free visit.
If your pet becomes anxious or exhibits disruptive behavior, it might be best to take them home.
5. Take Care of Pet Needs
Be prepared for your pet’s needs, including water, water bowls, snacks, and bathroom breaks. Some pet-friendly malls offer pet relief areas; locate these in advance.
Always carry waste bags and clean up after your pet immediately to maintain cleanliness and hygiene. Make sure waste is disposed of in the proper trash receptacles.
6. Respect Store Policies
While the mall may be pet-friendly, individual stores may have their own policies. Look for dog-friendly stores that have pet-friendly signs (you can find them at store entrances) or inquire with store staff before entering with your pet.
7. Monitor Your Pet’s Health
Only bring your pet to the mall if they are healthy to prevent the spread of diseases to other pets. Ensure your pet is up-to-date on vaccinations and flea/tick preventatives to keep them and others safe.
If at an outdoor mall in hot weather watch for signs your dog is getting too hot. A hot dog will pant heavily and start to slow down.
Also take notice if the shopping center has parking areas with black tops. The black asphalt in the parking lot could cause burns to your dog’s feet in hot weather.
List of Dog-Friendly Shopping Malls in the United States
Remember, Malls across the USA have varying policies when it comes to allowing dogs. These policies can change, so it’s always best to check with the mall directly before visiting with your pet. We’ve provided you with a brief highlight of the pet policies. Be sure to check the complete pet policy on your own before visiting.
Dog Friendly Open-Air Malls
Arkansas
1. Pinnacle Hills Promenade
- Location :2203 Promenade Blvd, Suite 3200, Rogers, AR 72758
- Phone: +1-479-936-2160
- Pet Policy: Non-aggressive, well-behaved, leashed dogs are welcome inside the common areas of the shopping center. Owners must have their dogs under control at all times and must immediately clean up after their dogs.
- Open-air mall center, spanning 152-acres, with more than 100 distinctive retailers. You will find Code of Conduct signage and Pet Waste Clean Up stations throughout the mall.
California
2. The Grove in Los Angeles – Los Angeles, CA
- Location: 189 The Grove Drive, Los Angeles, CA 90036
- Phone: (323) 900-8080
- Pet Policy: Discover LA lists it as a Pet Friendly site
- Upscale, open-air shopping, dining, and entertainment complex.
3. Los Angeles’ Westfield Century Shopping Center – Los Angeles, CA
- Location: 10250 Santa Monica Blvd. Los Angeles CA 900677
- Phone: (310) 277-3898
- Pet Policy: Leashed pets are allowed in the common areas but not on furniture or in food establishments including the Dining Terrace.
- Premium shopping center, offering pet friendly amenities like water bowls and two designated relief areas. One includes a grassy play area, place to cool off with a misting “fire hydrant” and doggy relief clean-up bags.
4. Fashion Island in Newport Beach – Newport Beach, CA
- Location: 401 Newport Center Dr, Newport Beach, CA 92660
- Phone: (949) 721-2000
- Pet Policy: Leashed pets are allowed in the common areas, but not in the grassy areas or food court. Some stores and restaurant patios allow dogs.
- Upscale, open-air mall offering luxury shopping, dining, and ocean views.
5. Carmel’s Carmel Plaza – Carmel-By-The-Sea, CA
- Location: Ocean Ave & Mission St Carmel CA 93921
- Phone: (831) 624-0138
- Pet Policy: Pet-friendly in common areas and some shops welcome dogs inside.
- This outdoor shopping mall features the Fountain of Woof. Supposedly the nation’s first official dogging drinking fountain.
6. Westfield Topanga – Canoga Park, CA
- Location: 6600 CA-27, Canoga Park, CA 91303
- Phone: (818) 594-8732
- Pet Policy: Allows pets in common areas, with several retailers and restaurants welcoming pets.
- Offers amenities like bright red water fountains designed as fire hydrants with water bowls.
7. Chula Vista Center, Chula Vista, CA
- Location: 555 Broadway, Chula Vista, CA 91910-5339
- Phone: 619-427-6701
- Pet Policy: Dogs must be on a leash at all times.
- Offers a family-friendly shopping experience with a mix of retail, dining, and entertainment options. Doggy Poop Bag Stations throughout the Center.
8. Otay Ranch Town Center, Chula Vista, CA
- Location: 2015 Birch Road, Chula Vista, CA 91915
- Phone: 619-656-1393
- Pet Policy: Dogs are allowed in dog-friendly stores, public spaces and common areas.
- Open-air lifestyle center with a mix of nearly 100 retail shops, dining, and entertainment.
9. Fig Garden Village, Fresno, CA
- Location: 790 W Shaw Ave, Fresno, CA 93704-2396
- Phone: 559-412-5296
- Pet Policy: Dogs are welcome in outdoor areas, Pets must be leashed at all times. Pet owners must pick-up after their pets.
- Open air mall with a mix of national, regional and local retailers. Doggie Waste Bags are available across from CVS Pharmacy.
10. The Shoppes at Carlsbad
- Location: 2525 El Camino Real, Carlsbad, CA 92008
- Phone: 760-444-0620
- Pet Policy: Allows dog owners to bring their well-behaved leashed dogs to the common areas of the mall. Please check with each retailer/restaurant to confirm whether or not dogs are allowed in their space
- Offers national and regional retailers as well as unique dining options.
Colorado
11. The Promenade Shops at Centerra – Loveland, CO
- Location: 5971 Sky Pond Dr, Loveland, CO 80538
- Phone: (970) 461-1285
- Pet Policy: Leashed, well-behaved dogs are allowed in common areas. The leash must be a maximum of six feet long. Stores that are pet-friendly are indicated with a sticker on their door or window.
- This open-air shopping center offers a blend of retail, dining, and entertainment options in a pet-friendly environment. You can find a list of pet friendly stores on their website.
12. Twenty Ninth Street – Boulder, CO
- Location: 1710 29th Street, Boulder, CO 80301
- Phone: (720) 507-0600.
- Pet Policy: Dogs are allowed in the common areas.
- Open-air shopping center with a variety of stores, restaurants and entertainment options. Dog friendly features include disposable bag stations and a comfort relief area in the parking lot.
Connecticut
13. The Shops at Evergreen Walk – South Windsor, CT
- Location: 501 Evergreen Way, South Windsor, CT, 06074
- Phone: (860) 432-3398
- Pet Policy: Leashed, well-behaved dogs are allowed on outside common areas, some stores allow dogs inside.
- Upscale downtown type mall with dog friendly shops. Look for dog-friendly stickers in windows or ask the shopkeeper before entering.
Florida
14. Tampa’s Hyde Park Village – Tampa, FL
- Location: 1602 W Snow Ave, Tampa, FL 33606
- Phone: 813-251-3500
- Pet Policy: All of Hyde Park Village’s outdoor spaces and patios are pet-friendly
- A mix of local and national retailers, dining options, and entertainment. The village caters to pets with amenities like water stations and dog-friendly stores and outdoor areas for pets and their owners.
15. Village of Merrick Park – Coral Gables, FL
- Location: 358 San Lorenzo Ave, Coral Gables, FL 33146
- Phone: +1-305-529-1215
- Pet Policy: Dogs must be on-leash or in a pet carrier and under control at all times. Owners must immediately clean up after their dogs. Dogs are not permitted in the fountains.
- Shopping center known for its luxury retailers, dining options, and lush garden settings. Pet-friendly amenities include dog-friendly stores, restaurant patios, and common areas.
Hawaii
16. Honolulu’s Ward Village Shops- Honolulu, HI
- Location: 1240 Ala Moana Blvd, Honolulu, HI 96814
- Phone: 808-591-8411
- Pet Policy: Well-behaved leashed dogs are allowed in common areas.
- Pet-friendly urban neighborhood featuring a diverse selection of shops, eateries, and entertainment options.
Illinois
17. The Shoppes at Grand Prairie – Peoria, IL
- Location: 5201 W War Memorial Dr, Peoria, IL 61615
- Phone: (309) 692-3672
- Pet Policy: All pets must be leashed or inside a carrier at all times. Pet-friendly stores will have a paw-print decal on their door or window to indicate that pets are welcome inside. Pets are not permitted to enter any restaurants (with the exception of service dogs).
- Open air mall with pet friendly walking trails and pet way stations. The pet policy includes a list of dog friendly stores and rules.
18. Algonquin Commons – Algonquin, IL
- Location: 1900 S Randall Rd, Algonquin, IL 60102
- Pet Policy: All pets must be leashed or inside a carrier at all times. You can find a list of their pet friendly stores on their website.
- Open air mall with Pet-friendly stores, pet waste stations and water bowls at dog friendly retailers
19. OakBrook Center, Oakbrook IL
- Location: 100 Oakbrook Ctr, Oak Brook, IL 60523-1838
- Phone: 630-686-3444
- Pet Policy: Dogs must always be on-leash or in a pet carrier and under control. They are allowed in dog friendly stores, public spaces and common areas. You can find a list of dog friendly stores on their pet policy page.
- Open-air mall with over 160 stores and restaurants.
Maine
20. Kittery Premium Outlets – Kittery, ME
- Location: 375 US Route 1, Kittery, ME 03904
- Phone: (207) 439-7993
- Pet Policy: Shoppers are welcome to bring their leashed furry friends to the outdoor center. Some stores are also pet dog friendly.
- This outdoor outlet center features over 60 stores
Massachusetts
21. Lee Premium Outlets – Lee, MA
- Location: 17 Premium Outlets Blvd, Lee, MA 01238
- Phone: (413) 243-2063
- Pet Policy: Shoppers are welcome to bring their leashed furry friends to the outdoor center. You can find a list of dog friendly stores on their website.
- Lee Premium Outlets are designed to feel like a quaint New England village
Michigan
22. The Mall at Partridge Creek – Clinton Township, MI
- Location: 17420 Hall Road Clinton Township, MI 48038
- Phone: (586) 226-0330
- Pet Policy: Customers 18 years or older may bring their leashed, well-behaved dogs to the common areas.
- Doggie Comfort Stations that provide fresh water and waste baggies for your convenience are located throughout the center. In addition, merchants that permit dogs will have a sticker on their door or window to indicate that customers may bring dogs into the store.
Pennsylvania
23. The Promenade Shops at Saucon Valley
- Location: 2845 Center Valley Parkway, Center Valley, PA 18034
- Phone: (610) 791-9707
- Pet Policy: Leashed, well-behaved dogs are allowed in the common areas, as well as inside some stores. You can find a list of dog friendly stores with the pet policy.
- Outdoor Lifestyle Center featuring a blend of fashion stores, and a mix of restaurants.
Texas
24. The Domain – Austin, TX
- Location: 11410 Century Oaks Terrace, Austin, TX 78758
- Phone: (512) 795-4230
- Pet Policy: Well-behaved leashed dogs are allowed in the outside commons areas with many stores welcoming dogs inside. Make sure to ask first.
- Offers a vibrant mix of shopping, dining, and entertainment in an upscale outdoor setting.
25. The Shops at La Cantera – San Antonio, TX
- Location: 15900 La Cantera Pkwy, Suite 6698, San Antonio, TX 78256
- Phone: (512) 795-4230
- Pet Policy: Well-behaved, friendly, leashed pet dogs are welcome in common areas, with numerous stores and restaurants that are also pet-friendly.
- Large open-air shopping and dining destination featuring a wide range of stores and restaurants.
Utah
26. City Creek Center – Salt Lake City, Utah
- Location: 50 S Main St, Salt Lake City, UT 84101
- Phone: (801) 238-5329
- Pet Policy: City Creek Center welcomes well-behaved dogs on proper leashes in its outdoor common areas. Dogs are not permitted in the Food Court, restaurants, landscaping, water features or on escalators. Their first priority is the comfort and convenience of human visitors.
- Outdoor mall with many dog-friendly stores. You can find a list of dog-friendly stores on their pet policy page.
27. Short Pump Town Center
- Location: 11800 West Broad Street, Richmond, VA 23233
- Phone: 804-364-9500
- Pet Policy: Allows well-behaved, four-legged friends to dog-friendly stores, public spaces and common areas.
- Description: The lifestyle center offers a pedestrian-friendly “community within a community” design featuring lush landscaping, heated pavilions, beautiful fountains, intimate seating areas, a feature fireplace, and children’s play areas.
Indoor Malls that are Pet Friendly
California
1. Stonestown Galleria – San Francisco, CA
- Location: 3251 20th Avenue, San Francisco, CA
- Phone: 415-564-8848
- Pet Policy: Well-behaved dogs are allowed at dog-friendly stores, public spaces and common areas.
- A premier shopping center with more than 100 specialty stores.
2. The SoNo Collection
- Location: 100 N. Water St., Norwalk, CT 06854
- Phone: 203-299-0701
- Pet Policy: Well-behaved, four-legged friends are welcomed in public spaces and common areas.
- Features retail options, and dining selections housed within a refreshingly modern environment.
Florida
3. The Mall at University Town Center – Sarasota, FL)
- Location: 140 University Town Center Dr, Sarasota, FL 34243
- Phone: 941-552-7000
- Pet Policy: Pets are allowed at The Mall at University Town Center if they are in a pet carrier at all times or they are registered service animals.
- Features over 100 stores and restaurants.
4. Coastland Center
- Location: 1900 Tamiami Trl N, Naples, FL 34102-4893
- Phone: 239-262-7100
- Pet Policy: As of January 2023, dog owners are allowed to bring their dogs (on non-retractable leashes no longer than six feet or in pet carriers) to the Coastland Center’s common areas, restaurant patios, and dog-friendly stores.
- Outside dog waste disposal/bag stations are positioned throughout common areas to make it easy for owners to clean up after their dogs immediately.
Colorado
5. Park Meadows – Lone Tree, CO
- Location: 8401 Park Meadows Center Dr, Lone Tree, CO 80124
- Phone: 303-792-2999
- Pet Policy: Well-behaved dogs on a short leash or in a carrier are permitted in dog-friendly stores, public spaces and common areas. Dogs are not permitted in the food court, water fountains, children play areas, on mall furniture or in restaurants/stores that do not permit them. Not all stores may be pet friendly
- Colorado’s largest enclosed shopping center.
Hawaii
6. Ala Moana Center – Honolulu, HI
- Location: 1450 Ala Moana Boulevard, Honolulu, HI 96814
- Phone: 808-955-9517
- Pet Policy: Dogs must be on-leash or in a pet carrier. Dogs are not permitted in the food court, water fountains, children play areas, on mall furniture or in restaurants/stores that do not permit them
- While this mall is classified as an open-air shopping center, it also has sections that are covered with a roof. For that reason we are placing it under the indoor section. The mall offers over 350 shops and restaurants, alongside ocean views.
Nevada
7. Fashion Show Mall – Las Vegas, NV
- Location: 3200 Las Vegas Blvd. S., Ste. 600, Las Vegas, NV 89109
- Phone: 702-784-7000
- Pet Policy: Dogs are allowed in common areas but must always be on-leash or in a pet carrier and under control
- Offers over 250 retail stores, restaurants, and live runway shows. Some of the stores and restaurant patios are dog-friendly. A pet relief station is available outside the mall.
Montana
8. Southgate Mall- Missoula, MT
- Location: 2901 Brooks St, Missoula, MT 59801
- Phone: 406-721-5140
- Pet Policy: All pets must be on a leash at all times and you must pick up after your pet.
- Pet-friendly indoor mall, though not all retailers’ welcome pets in their stores.
New Jersey
9. Westfield Garden State Plaza
- Location: One Garden State Plaza Pkwy, Paramus, NJ 07652
- Phone: (201) 843-2121
- Pet Policy: Allows small pets in a pet carrier or pet stroller. Pets cannot leave their stroller or carrier at any time.
- Indoor shopping mall
New York State
10. Colonie Center Mall – Albany, NY
- Location: 131 Colonie Center, Albany, NY 12205
- Phone: (518) 469-4533.
- Pet Policy – Dogs must be leashed and/or in a carrier at all times. Leashes must be no longer than 6 feet (including retractable leashes).
- Dog friendly stores can be identified by a paw-print shaped graphic in the storefront window. Retailers that are not dog-friendly have a bone graphic in their storefront window.
For more dog friendly activities in the Albany area check out our post Dog Friendly Albany NY -Things to Do, Stay & Eat
Oregon
11. Salem Center – Salem, Oregon
- Location: 401 Center Street NE, Salem, OR 97301
- Phone:
- Pet Policy: Customers may bring their leashed, well-behaved dogs to the common areas of Salem Center. Individual merchants may or may not allow dogs inside their stores. Please see individual merchants for their pet policy.
- Enclosed shopping center with 70+ retailers and a food court.
Virginia
12. Tysons Corner Center – Tysons, VA
- Location: 1961 Chain Bridge Rd, Tysons, VA 22102
- Phone: 503-364-0495
- Pet Policy: Only allows small dogs in a carrier or stroller
- One of the larger malls in the United States, featuring over 300 stores, and restaurants.
Remember, exploring malls with your four-legged friends can be a joy when everyone follows the established dog-friendly policies designed for non-service animals. Help make sure everyone has a positive experience when shopping at the local mall.
Help us grow this list
Do you know of a dog friendly mall? Let us know about it in the comments below.